COVID-19 Frequently Asked Questions – Employees

Updated 4.17.20 @ 4:00 p.m.

This information is subject to change as more information becomes available.

When do I need to report to work?
  • Nutritional Services and Transportation report on August 6th
  • 186-Day Returning staff report on August 17th
  • All other staff please see table below
Employees who work: Work Schedule based on the Amended 2020-2021 Calendar
186 Days * August 17, 2020 - May 28, 2021
189 Days August 3-5, 2020 & August 17, 2020 - May 28, 2021
196 Days July 29, 2020 – August 5, 2020 & August 11, 2020 – May 28, 2021
211 Days July 13, 2020 – August 5, 2020 & August 12, 2020 – June 4, 2021
216 Days July 13, 2020 – August 5, 2020 & August 12, 2020 – June 11, 2021
221 Days July 13, 2020 – August 5, 2020 & August 12, 2020 – June 18, 2021
226 Days July 13, 2020 – August 5, 2020 & August 12, 2020 – June 21, 2021
231 Days July 1, 2020 – August 5 & August 12, 2020 – June 21, 2021
261 Days July 1, 2020 – June 30, 2021

*Nutritional Services and Transportation start August 6, 2020 (186 + 7 days)

Will the amended calendar impact my pay?

With the amended calendar, regardless of your start date, employees will receive their regular pay on August 15th as previously scheduled.

I am in need employment verification. What should I do?

All requests for employment verification should be sent directly to verifications@kckps.org.  At this time, no verbal or faxed verifications can be processed.

If I have specific benefits questions, who should I contact?

Benefits questions are best answered by the carriers individually. To support that communication, if necessary, you’ll find the contact information below:

Carrier Name Product Phone Number Group Number Website
Blue Cross/ Blue Shield Medical 866-811-4589 32076000 www.bluekc.com
Guardian Dental Dental 800-541-7846 #G-00436824 www.guardiananytime.com
Superior Vision Vision 800-5047-3800 #28777 www.superiorvision.com
CBIZ Flex Spending
Accounts
800-815-3023 n/a www.myplans.cbiz.com
UMB Bank Health Savings Account 866-520-4472 n/a www.hsa.umb.com
Guardian Voluntary Life
Short Term Disability
 800-268-2525
800-525-4542
 #00541511
#000541511
www.guardiananytime.com
Prosperity Accident and Cancer 844-801-6238 #10029 www.prosperitylife.com
Reliance Standard Critical Illness
Hospital Indemnity
800-351-7500  VCI802105
VHI000346
www.reliancestandard.com
email: customer.service@rsli.com
Info Armor Identity Theft 877-523-0176  #650 www.benefits-direct.com
Met Law Legal Plan 800-821-6400 #094-0061 www.legalplans.com
Transamerica Universal Life and Long Term Care 800-251-7254 #000042803 www.transamerica.com

email:
tii.customerservice@transamerica.com

Valic 403B and 457 Plans 913-638-5345 or
913-222-4268
n/a jay.simpson@valic.com
or
renea.simpson@valic.com
KPERS Retirement 888-275-5737 n/a www.kpers.org
CBIZ COBRA Coverage 800-815-3023 n/a n/a
I have benefits questions that are specific to my situation or questions that were otherwise not answered by the question above. What should I do?

You should direct benefits related questions to benefits@kckps.org. Email will be answered in the order received.

This pandemic situation has me very worried. Are there resources for support?

Yes. KCKPS offers multiple solutions to support employees in managing concerns of this nature. The Employee Assistance Program (EAP) is a free resource for staff to speak confidentially with a provider and more information can be found on the New Directions Website. Similar to a “teledoc” or “telemedicine” service, the Blue KC Virtual Care program is a resource for staff to speak confidentially with a virtual care provider. In some cases, a co-pay* for services rendered is assessed. More information can be found on the Blue KC Virtual Care Flyer.
*Due to recent events, Blue KC Virtual Care is temporarily waiving co-pays for this service.

I’m not feeling well, but can’t get into my primary care doctor. Are there resources for support?

Yes. KCKPS partners with the Blue KC Virtual Care program as a resource for staff to speak confidentially with a virtual care provider from anywhere they have internet access. In some cases, a co-pay* for services rendered is assessed. More information can be found on the Blue KC Virtual Care Flyer.
*Due to recent events, Blue KC Virtual Care is temporarily waiving co-pays for this service.

Is there an easy way for me to access support services from my cell phone?

Yes. From the app store of your mobile device, you can search for “New Directions EAP” to access free services of The Employee Assistance Program (EAP) and you can search for “Blue KC Virtual Care” to access a virtual care provider. Due to recent events, Blue KC Virtual Care is temporarily waiving co-pays for this service.

I am immunocompromised and have been advised by a healthcare provider that I should not physically report to work during the shelter in place order as a result of the COVID-19 pandemic. What should I do?

Employees should contact HR via email at HRleave@kckps.org to discuss leave options.

If I am sick, or caring for a family member who is sick, due to a pandemic illness (such as COVID-19/Coronavirus) how will my leave work?
  • Non-Pandemic Related Illness
    If an employee becomes ill, or is caring for an immediate family member who is ill, with documented symptoms or a condition unrelated to a pandemic illness, board policy GARH applies.
  • Symptoms of Pandemic Illness – Self Quarantine
    Per the CDC, KDHE or local health department, if an employee has recently traveled to a compromised region, if the employee becomes ill, or is caring for an immediate family member who is ill, with documented symptoms of a pandemic illness, the employee shall be granted paid administrative leave for any duty days that fall within a 14 calendar day period. Following the 14 day calendar time period, if an employee is unable to return to duty because they or their family member is not yet free of fever and symptoms for over 24 hours without the use of medication, the employee should contact Human Resources at HRleave@kckps.org to request additional paid time.
  • Diagnosed Pandemic Illness or Exposure – Mandatory Quarantine
    If an employee is notified by a health care provider or travel authority that they are required to quarantine due to having traveled through a compromised region, have tested positive for a pandemic illness, or have had an immediate family member test positive for a pandemic illness, the employee shall be granted paid administrative leave for the duration of the quarantine period. Following that time period, if an employee is unable to return to duty or feels they should self-quarantine due to exposure, any subsequent leave will be charged to the employee’s available accrued compensatory time, or available vacation, personal or disability leave.
If I am absent due to self-quarantine, or mandated quarantine, but I have leave available do I have to exhaust that time first?

No, the paid leave provisions outlined in the leave question above will still apply. The district is offering this as an added benefit for staff to take precautionary measures to protect themselves, and the school community as a whole, by limiting the risk of exposing others to their illness.

Can I share details of my situation with HR and be given direction on whether or not to quarantine?

No. Employees should seek the guidance of a health care provider and take whatever action they feel is necessary based on that guidance.

Will I have to provide a doctor’s note to certify absences?

If you are absent due to a pandemic illness or exposure, we are waiving the requirement to provide doctor’s notes due to the visit demands on our healthcare partners at this time. For all other absences unrelated to a pandemic illness, doctor’s notes may be required.

I’ve been notified by a health department that I am at risk of exposure. What do I do?

We ask that staff immediately take all precautionary measures as advised by health department and inform the district by completing the COVID-19 Form on Staff Links.

I have questions that were not answered by any of the FAQ items listed above. What should I do?

Employees can email contactHR@kckps.org with questions and a member of our team will ensure your question is routed to the appropriate person. Staff may also call the main HR line at 913-279-2262 for telephone-based assistance beginning March 30, 2020. While we welcome calls from our colleagues and look forward to supporting you during this time of transition, please note that questions received by phone which are already addressed in this FAQ will be answered with the FAQ information listed above.