In October, the Kansas City, Kansas Public Schools Board of Education made arrangements with Spectrum to provide reliable internet service to a number of homes in the Kansas City, Kansas area. You received a letter informing you that you would be receiving the service in the coming weeks, and we just want to send you an update on this partnership.
Due to some unforeseen issues, there is a service installation delay to your household. The district is working hard to get the matter resolved with Spectrum to ensure our students do not have any disruptions from continuing their education, and we ask that you bear with us during this process.
If you are still having issues with internet service and have not done so already, the district encourages you to reach out to your child’s school to pick up a mobile hot spot. If that is not an option, or the hotspot does not work in your area, we encourage you to talk with your school principal about getting your child enrolled in our connectivity hub program.
This program allows your child to sign up for a time to go into the school to get work done during part of the school day. Students must have an appointment and an adult must be present.
Once again, we are sorry for the inconvenience this may cause and we will update you as soon as we learn more.
Posted November 17, 2020